Best paper award on a paper on GQM approach of MUSES

The paper “Defining and Evaluating Software Project Success Indicators: a GQM-based Case Study”, authored by our MUSES colleagues L.Lavazza, E.Frumento, and R.Mazza has just won the Best Paper award at the recent 10th International Conference on Software Engineering and Applications (ICSOFT-EA/ICSOFT) held in Colmar from 20 to 22 July 2015.
The Best Paper Award has been conferred based on the best combined marks of paper reviewing, assessed by the Program Committee, and paper presentation quality, assessed by session chairs at the conference venue.


The GQM (Goal/Question/Metrics) method is a general purpose, goal-driven method, which has been successfully used in the evaluation of projects. The GQM provides a systematic approach to formalize the goals of a project and to refine them into a measurement plan.
GQM is at the core of the evaluation process in MUSES. With data collected at the trials carried in real production environment, up to eleven goals are being assessed, providing a complete picture of the current performance of the MUSES prototype and pointing the way to the improvements required to go from prototype to full product status

marc busch talk user research

Talk User Research in MUSES

User Research is a first important step in the user centered design of interactive technologies, products and services. The goal of user research with scientific methods is to get insights and knowledge about the situations and contexts in which new products and services are used.

The insights and knowledge can be used to adapt these to individual user needs, values and characteristics and to ensure market success of new products and services.

Marc Busch from AIT – Austrian Institute of Technology GmbH – Business Unit Technology Experience – ( will give an overview over scientifically grounded user research methods in a talk on the 30th of June. The talk will be at the event “What’s (y)our Story, Digital City Vienna?” of the Vienna Business Agency (

marc busch talk user research

Especially, the useful and practical method “Contextual Inquiry” for service and product design in a user centered manner will be presented. Examples, in which projects “Contextual Inquiry” has been successfully applied stem from current research and industrial projects in the areas information security ( and health promotion (